Questions & Answers

No. Most clients give us a key, a lockbox code or a garage code. We confirm the arrangement by phone before the first visit and the same crew returns every time.

Yes — products, cloths, vacuums and mops are all included in the price. If you prefer that we use your products, or need fragrance-free options for allergies, just tell us on the confirmation call.

Price depends on the size of the space, the type of service and how often we come. Residential visits start at $129 and deep cleans at $249. We give you the final number on the phone before anything is scheduled — no surprise charges.

You receive a confirmation e-mail immediately with everything you selected. A member of our team then calls you, usually within one business hour, to confirm the details and lock the time in the calendar.

Both. We carry general liability insurance and every cleaner is background-checked and trained by us before entering a client home. Proof of insurance is available on request.

Tell us within 24 hours and we return to re-clean that area at no cost. No forms, no argument. That guarantee applies to every service we offer.

Yes, free of charge up to 24 hours before the visit. Inside 24 hours we charge a $40 fee, because the crew and the route are already committed to your address.

We are based in Peabody and work across the whole state of Massachusetts. Most of our jobs are on the North Shore — Salem, Danvers, Beverly, Lynn, Saugus, Marblehead, Swampscott, Lynnfield and Middleton — plus Boston and the surrounding cities. If your town is further out, call us: for larger jobs we travel statewide.

Saturday, yes, and it is our busiest day, so book early. Sundays are reserved for commercial contracts and emergencies.

Card, Zelle, check or cash, after the service is finished and you are happy with it. Commercial contracts are invoiced monthly with net-15 terms.